I'm the proud owner of The Home. Mortgage another story lah, of course.
That aside, I'm actually impressed at the professionalism of Tenaga.
No. That was not sarcasm, really.
If you agree, one could loudly say the professionalism in government (linked) departments is a myth - the tidak apa attitude. But after what I have experienced today, it's not an urban legend after all.
Armed with hope, and all required duplicates and forms-filled, we went to the counter only to be disappointed by a system down, halfway processing the transfer. We left the building with a pout and frown.
Barely 5 minutes of driving away from that area, the same staff called. Twice! I missed the first one.
"Our system is back online! You can come back and finished it!"
If you agree again, even if the system is back on, they wouldn't bother to call. Not stereotyping, but true story.
Thumbs up to Ahmad Fazira, if I got the name right. +1 to Tenaga KL-Utara, Sunway Technology Park. And thank you so much for calling back.
On a separate note, I noticed the staffs here are of younger generations. Attentive, and very proactive. Most importantly, also speaks fluent English.
Though good things like these rarely happen, it's worth a pen.
Let this be a record in the Internet.
There is still hope.